Privacy Policy

Last updated: August 20, 2026

AlphaCore Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information in connection with our AI-powered services: VoiceCore (AI voice receptionist), EchoCore (AI personal assistant), and ChatCore (messaging assistant for SMS and website chat).

1. Information We Collect

We may collect your phone number, name, and the content of messages or calls when you interact with our services. This includes text messages sent via SMS, messages sent through a website chat widget powered by ChatCore, and text transcripts of voice calls handled by our assistants. We do not store audio recordings of calls. This information is provided when you initiate contact with us or one of our business clients.

Website chat widget: to keep your conversation visible between page reloads, the chat widget stores a random session identifier and your recent chat history locally in your own browser (localStorage). This data stays on your device, is not a tracking cookie, and you can remove it at any time by clearing your browser's site data.

2. How We Use Your Information

We use your information primarily to respond to your inquiries, confirm appointments, provide customer service, and send relevant business notifications you have requested. We do not use your information for unsolicited marketing.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data may be processed by third-party service providers strictly to deliver our services — these include our telecommunications carrier, AI processing providers, calendar services (when a business connects its calendar), and, for business subscribers, a payment processor. Each processes data only as needed to provide the service.

Payments: business subscription payments are handled by a dedicated payment processor. Card details are entered directly with the processor; AlphaCore Solutions never sees or stores your card number.

4. Data Retention

We retain message data only as long as necessary to provide the service.

5. SMS / Text Messaging Program

How you opt in: By checking the optional SMS consent checkbox and submitting the contact form at alphacoresolutions.co/contact, you expressly consent to receive automated SMS text messages from AlphaCore Solutions. Opt-in is completely voluntary and is not a condition of purchase — you may submit the form without checking the box.

What you'll receive: Appointment confirmations, business hour updates, service notifications, and follow-up messages related to your inquiry. We do not send unsolicited marketing SMS.

Message frequency: Varies based on your interactions with our services.

Message and data rates: Standard message and data rates may apply depending on your mobile carrier plan.

Opt out: Reply STOP to any message at any time to unsubscribe. You will receive one final confirmation and no further messages will be sent.

Help: Reply HELP to any message or contact us at 612-324-4413 or info@alphacoresolutions.co.

We do not share your phone number or SMS consent with third parties for marketing purposes.

6. Your Rights

You may contact us with questions about how your data is handled at info@alphacoresolutions.co or call 612-324-4413.

7. Contact

AlphaCore Solutions
Minneapolis, Minnesota, USA
Phone: 612-324-4413
Email: info@alphacoresolutions.co

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